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Services and information about mental health support in Harrogate

Useful information for any parents/carers who may be struggling during this time.

MIND are providing a telephone service (weekdays between 8.30am and 5pm) and looking to expand our Zoom offer. Attached is the programme of activities we are offering this autumn (starting 5 October). Advance booking is essential for these sessions which are free and open to anyone who needs support with their mental health.

In addition, we are also offering:

Mental Health Befriending service - new service started October 2020

This Service will match volunteer befrienders with people who would benefit from community based support (help with shopping, social meetings in cafes, walks). The service aims to develop social relationships for people who are isolated, lonely, in need of human companionship and struggle to make those connections on their own. Call 01423 503335 to register for support or email

We are also working in partnership with Citizens Advice Craven and Harrogate Districts to provide quick access and specialist advice on Benefits, Consumer Matters, Debt and Money, Housing and Work for people with mental health problems and their carers. You will need to Mind in Harrogate District in the first instance to access this service. Email or call 01423 503335.

Out of Hours Mental Health Support Service 

The service operates between 7.30pm and 11.30pm Saturday and Sunday evenings. Offering the opportunity for people in emotional distress to visit the Acorn Centre at Mind in Harrogate for face to face 1:1 emotional support, signposting and referral on to other services.  Telephone : 01423 647216 or email


This service operates on Tuesday and Thursdays (10am - 6pm) and Saturdays from 10-4pm.  Appointments can be made on 01423 547246 ​or via email  Sessions are available face to face, via telephone or via Zoom. Please note this is a chargeable service. 

Please call us if you require any other information on any of these services.

November 2020 Programme Mind

Harrogate Mind September 2020

School Meal Price Increase

From 8th September 2020 ​our school meal price will be increasing by 25 pence per day. The increase means that meals will be £3.25 per day / £16.25 per week. We ​have not made this decision lightly and have done so as the cost to provide the meals has increased to school ​and we are being charged more by the catering company than we are charging parents and carers.  Sadly, we are unable to continue to subsidise the price through whole school budgets.

​From September all outstanding dinner money must be paid in full and meals must be paid for weekly in advance.  We will not be able to provide hot meals to children if there is a balance of more than one week owed by parents and carers.

Healthy hot school meals, cooked on the premises are available each day using locally sourced fresh ingredients wherever possible. Menus are nutritionally balanced with all main courses served with a selection of freshly baked breads, potatoes, seasonal vegetables or salad and followed by a homemade dessert of the day, fresh fruit or yogurt.   ​Parents and carers are still able to send their child to school with a packed lunch if this is what you would prefer.

Please remember to keep your ParentPay account topped up as meals are payable in advance.

Government Notices

Click here for guidance for full opening: special schools and other specialist settings


New guidance published on keeping children safe from abuse and harm

We have jointly published new guidance with the Home Office, the Department for Culture, Media and Sport, and Public Health England on keeping children safe from abuse and harm. This guidance brings together sources of information about the main risks children may be vulnerable to during the coronavirus (COVID-19) pandemic and signposts you to help and support available.

The guidance can be found here:

Updated guidance on the support available for post-16 training providers during the coronavirus (COVID-19) outbreak

Applications can now be made to the ESFA post-16 provider relief scheme (July to October 2020), which is available to support providers during the coronavirus (COVID-19) outbreak. This scheme is now open. Eligible post-16 training providers, including providers co-funded by the European Social Fund (ESF) should read our policy and guidance before making an application for supplier relief.

The closing date for applications is midnight Thursday 9 July 2020. The ESFA will respond to your application by Thursday 6 August 2020.

The ESFA post-16 provider relief scheme (July to October 2020) guidance and link to apply can be found here:

The ESFA ESF provider relief scheme 2 (July to October 2020) guidance and link to apply can be found here:

Collection of guidance for educational settings on GOV.​UK

The Department for Education’s coronavirus (COVID-19) guidance has been grouped by subject and audience on GOV.​UK to help you find the information relevant to you. In response to your feedback, future updates to guidance will also include a summary of the changes that have been made.

Guidance on what early years providers need to do during the coronavirus (COVID-19) outbreak can be found here:

Guidance on what school leaders, teachers and school staff need to do during the coronavirus (COVID-19) outbreak can be found here:

Guidance on what colleges, universities and other providers need to do during the coronavirus (COVID-19) outbreak can be found here:

Guidance on what local authority children’s services need to do during the coronavirus (COVID-19) outbreak can be found here:

You can sign up to alerts on GOV.​UK to be notified by email when new pages are published or existing pages change. You can set the frequency at which you receive these emails and unsubscribe at any time.

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687

Opening hours:

8am to 6pm – Monday to Friday
10am to 4pm – Saturday and Sunday

If you work in a school, please have your unique reference number (URN or UK PRN) available when calling the helpline.

Handwashing advice

It is essential that everyone washes their hands more often, using soap and water for at least 20 seconds. Hand washing with soap employs mechanical action that loosens bacteria and viruses from the skin, rinsing them into the drain. Drying hands afterwards makes the skin less hospitable to the virus. Hand sanitiser can be effective if soap is not available or the situation makes using soap less feasible (i.e. when outside) but using hand sanitiser provides none of the virus-destroying friction that rubbing your hands together and rinsing with water provides.

The latest guidance and video on hand washing can be found at:

The e-Bug project is led by Public Health England and has a dedicated webpage for learning resources on hand washing and respiratory hygiene. E-Bug has published posters on hand hygiene, and covering coughs and sneezes, to display in bathrooms, classrooms and shared spaces.

The hand and respiratory hygiene posters and other educational resources can be found here:

We Have Become an Academy

We are delighted that as of 1st April, The Forest School joined the Wellspring Community.  We are now an Academy and the school is no longer maintained by the Local Authority.




Supporting Young People Through Disruption


Please see the government advice for coronavirus and self-isolation.

This guidance is intended for:

    • people with symptoms that may be caused by coronavirus, and do not require hospital treatment, who must remain at home until they are well
    • those living in households with someone who shows symptoms that may be caused by coronavirus

The main messages are:

    • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
    • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community

We would like to reiterate the message that children should stay at home with a new, continuous cough or a high temperature to avoid spreading infection to others.

At the present time, we are receiving daily messages from the Department for Education as to the policies and procedures for dealing with the Coronavirus and we continue to follow their advice. The main message at the moment is the importance of hygiene and handwashing and the catch it, bin it, kill it strategy for those with coughs and sneezes. We understand that you will have heard these messages many times but would like to pass on the instructions for handwashing from the DFE.

How to wash your hands properly:

Wash your hands more often for 20 seconds with soap and hot water.

This short NHS film gives guidance:

You may like to teach young children how to wash their hands using the NHS handwashing song:

Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.


Please use the links below to download a school newsletter of your choice.  You will need PDF Reader to view these documents, if you do not have it please download from here.

NW SEND Regional Network Newsletter - Special Edition - March 2020

Fundraising - A Letter for Parents

Mental Health Awareness

Mental Health Problems In People with Learning Disabilities

Bed Race Info

School Development Plan

New Building Info

Give as you Live


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