Complaints

What to do if you have a concern or a complaint

We aim to work closely with parents and carers so that all children can  learn and be happy at school.

We view all complaints in a positive way, as it helps the school improve its practices.

However, sometimes problems do occur and the best person to talk to first is usually your child’s class/form or subject teacher.

If you are still worried or concerned, the Headteacher will be happy to talk to you at a mutually convenient time. Please contact the school office to make an appointment to talk to the Headteacher or write to the Headteacher explaining your complaint and what you would like to happen now.

This is part of a full procedure which all schools have in place and has been approved by the Governing Body. If the Headteacher cannot resolve the issue or the complaint is about the Headteacher you should then write to the Chair of Governors.

Full details of our complaints procedure can be found in this leaflet or look on the school’s website for further information.

 

Please do not hesitate to contact us – we look forward to hearing from you!

Click here to download the full complaints policy